(For Hong Kong-originating flights only)
Bringing you Worry-free Travel with Enhanced Travel Insurance!
Embark on your journey with peace of mind by taking HK Express Travel Insurance. Say goodbye to travel worries and hello to unparalleled protection. From medical expenses to travel delays, from single-trip to annual travel insurance - AXA's enhanced insurance has you covered every step of the way. Unlock a worry-free travel experience like never before!
Key Benefits of HK Express Travel Insurance:
Medical Expenses (including COVID-19), up to HKD 500,000
Personal Effects, up to HKD 12,000
Trip Cancellation, up to HKD 25,000
Travel Delay, up to HKD 4,000
Personal Accident, up to HKD 500,000
Kids# travelling with parents for free coverage
Rental Car Excess, up to HKD 6,000
If you travel abroad frequently, annual cover is more cost-effective!
Take Emma, for example. Emma loves travelling, from quick getaways in the Chinese Mainland to adventures across Asia to deep-dive journeys in other continents. Our annual travel insurance is just right for Emma.
With one policy, Emma can enjoy unlimited trips without the hassle of arranging travel insurance every time within a year, knowing she’s covered every step of the way, including the possible loss of her mobile phone while visiting Shenzhen, Zhuhai, Macau and other places.
Let’s take a peek at Emma’s travel plan in a year:
Are you an avid traveller like Emma? Say goodbye to multiple single-trip travel insurance and say hello to seamless, worry-free travel experiences with our online annual travel insurance!
Avoid unexpected events becoming known exclusions due to delayed insurance purchases after confirming your flight!
Take Emma, for example.
Emma has managed to secure a great deal on a flight, but unfortunately, 7 days before her departure, an earthquake occurred at her destination, and she wants to cancel her trip for safety reasons.
If Emma were only to buy insurance at this moment, the earthquake would be considered a known event, and the coverage for trip cancellation due to the earthquake would no longer apply.
Fortunately, Emma had already purchased an in-force annual cover policy before flight booking, and she made her flight booking before the earthquake. As a result, she would be able to claim for the losses incurred from cancelling her trip due to the earthquake.
AXA General Insurance Hong Kong Limited, a leading global insurer, has partnered with HK Express to offer you comprehensive travel protection. You can now insure yourself with "HK Express Travel Insurance" via one of the channels below:
During the Initial booking of your flight
Via "Manage My Booking" or Online Check-in
Via Our partner AXA website
HK Express Travel Insurance
(Applicable to policy purchased on or after 22 Feb 2024)
- Benefits Table (Single Journey | Annual Cover)
- Policy Wording (Single Journey | Annual Cover)
- Claims Arrangement
- FAQs
To contact AXA Customer Service, please refer to contact details below:
AXA Customer Service
Email: axa.gi.hke@axa.com.hk
Hotline: (852) 2894 4673
Operating Hours: 9:00a.m. to 5:30p.m. from Monday to Friday
(Closed on Saturday, Sunday and Public Holiday)
# If the Insured Person is under the age of 18, the Policyholder is either the Insured Person’s parent or the Legal Guardian. The Policyholder information and consent shall be provided at the time of claims. For Insured Person aged under 12, he/she must be accompanied by the Insured Person aged 12 or above during the Journey.
Disclaimer
HK Express Travel Insurance is underwritten by AXA General Insurance Hong Kong Limited (“AXA”). Hong Kong Express Airways Limited (LicenceNo.: FA2201) is registered in accordance with the Insurance Ordinance (Cap. 41 of the Laws of Hong Kong) as an insurance agent of AXA for distributing the product in the Hong Kong SAR.
Information on this webpage is for reference only, and not intended to be a complete description of the applicable terms and conditions. For details, please refer to Benefit Table and Policy Wording to understand the terms and conditions of all the benefits and exclusions.
If you have purchased HK Express Travel Insurance before 22 Feb 2024, please click here for details.