When you use the services of Hong Kong Express Airways Limited (“HK Express”, “we”, “us”, “our”), you entrust us with personal information (“Personal Data”). This HK Express Privacy Policy (“Privacy Policy”) sets out what information we collect, and how we use it.
This Privacy Policy also applies when you buy travel packages from us (if applicable).
The following appendix also applies if you are based in the following countries/regions during your interactions with us:
Appendix to the Customer Privacy Policy: Japan
Appendix to the Customer Privacy Policy: Malaysia
Appendix to the Customer Privacy Policy: Taiwan
Please refer to the following separate privacy policy if you are based in the following countries/regions during your interactions with us:
HK Express Customer Privacy Policy: Mainland China
HK Express Customer Privacy Policy: South Korea
This Privacy Policy is written in English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Privacy Policy, the English version shall prevail.
This Privacy Policy was last updated on 3 July 2025. You may find the previous versions of the Privacy Policy from below:
The Privacy Policy applicable up to 2 July 2025 is available here.

1. Our Commitment to Protect Your Privacy

2. The Personal Data We Collect

3. How we collect Personal Data

4. Why we collect and use your Personal Data

5. Who we share your Personal Data with

6. Marketing

7. Transmission, storage and security of your Personal Data

8. Your rights and contacting us

9. Use of Cookies on Cathay Pacific Group Sites

10. Links to Other Sites

Stay in the Loop

Subscribe to our newsletter for the latest fares, offers and travel deals.

I want to hear about any fare deals, special offers and latest news from Hong Kong Express Airways Limited (“HKE”), its affiliated companies within the Cathay Pacific group and/or its or their marketing partners (collectively “HKE Marketing”). I confirm that I have read and understand HKE’s Privacy Policy and I consent to HKE Marketing’s use of my personal data above and any of my past transaction records for direct marketing. I am aware that my personal data cannot be used for direct marketing without my consent. For more details, please see HKE’s Privacy Policy.

Important Travel Notice

HK Express Customer Privacy Policy